Suspense
Voter Registration cards
All voter registration cards all expire at the end of each odd year. A new one is mailed for the next two-year term.
What is the voter suspense list?
Your voter registration is suspended – but not cancelled.
Suspense means that the registrar is not certain of your residential address.
• The voter’s registration certificate has been returned as non-deliverable;
• A Jury Summons is returned as non-deliverable; or
• Any mailing that was sent to the voter was returned as non-deliverable.
• The voter registrar has received information indicating the voter no longer lives at the address on the voter’s record.
In December or January of even-numbered years, a replacement voter registration certificate is mailed to the address on record. By law it may not be forwarded to a new address, but is returned to the Elections Office.
PO Box addresses
Voter registration applications ask for your mailing address if it differs from your residence address so the voter registration card can be sent. If the registration card or any other mail from Elections is returned the voter will be put in suspense.
How do I check my voter status?
Check your registration to make sure it is active on the state's portal or call the Hays County Elections Administrator at (512) 393-7310 – or email elections@co.hays.tx.us.
What should you do if you are suspended?
Update your address online by Feb. 5 for the March 3 primary election, April 2 for the May 2 local election, or Oct. 5 for the November 3 2026 General Elections — and be removed from the suspense list. In other words, addresses must be updated by the voter registration deadline for any given election.
To do so, you will need your current driver’s license or ID, Social Security number and Voter Unique Identifier Number, or VUID, on your registration card. You can also find your VUID number with your county registrar.
You will receive a new Voter Certificate in the mail within 30 days of submitting a change through this service. If you submit changes less than 30 days prior to an election, you must vote at your current polling location.
Or complete the Statement of Residence form at the polls.
Yes, you can still vote if you are in Suspense status on or after the voter registration deadline for that election.
It'll just take a couple of extra steps.
● The clerk at the polls will ask you to fill out a Statement of Residence if you reside in the same county where you are registered. Once you have completed, signed, and submitted it you will be able to vote.
● If you moved to a new county, you may vote a Limited Ballot during early voting at the main early voting location. A person entitled to vote a limited ballot may vote on all statewide races and any district offices that are in common between the former and new counties of residence. SOS Advisory on Limited Ballots
Apartment and Residence Hall dwellers should regularly check your mailbox. You'll have just 30 days to respond to mail sent from the Elections Administrator to verify you live at the address on your voter registration application.